Introduction to Supportive Communication
Sample Resource
Understanding Individual Needs:
Many individuals with neurodiversity process verbal, written, and nonverbal communication differently than neurotypical individuals, presenting significant barriers to their full participation in a church.
Neurodiversity is a disability, so recognising and adapting to the unique communication preferences of neurodiverse congregants is akin to providing large print for those with impaired vision or providing hand rails for people with mobility issues. Some individuals might prefer visual aids or written instructions over traditional verbal communication. This approach highlights the importance of understanding and respecting diverse communication needs and styles, ensuring the church is welcoming for everyone.
Being upskilled and confident in how to recognise an individual's needs and provide them is essential to successful inclusion.
Communication in
Church Services
Communication with ADHD Effective communication with individuals who have ADHD involves clarity and brevity. Bullet points and short sentences in written formats help in understanding and retaining information. In face-to-face interactions, especially in small groups or governance meetings, keeping the conversation brief and focused aids in maintaining attention and comprehension.
Communicating with people
with ADHD
Effective communication with ADHD congregants involves adapting the form and delivery of messages. Use concise, clear language with bullet points to highlight key information in written communication. This approach aids comprehension and retention. Breaking down topics into smaller, more digestible segments can help maintain focus when delivering sermons or conducting small group discussions. Additionally, using visual aids during presentations or discussions can be beneficial. Providing a clear, written agenda in governance meetings with specific time allocations for each item helps ADHD members follow along and contribute effectively. These strategies ensure that communication is accessible and engaging for individuals with ADHD.
Communicating with people
with Autism
When communicating with individuals with Autism Spectrum Disorder (ASD), understanding their unique communication needs is crucial. Avoid using metaphors, idioms, or abstract concepts in both spoken and written forms, as these can be confusing. Instead, opt for clear, direct language and concrete examples. Visual supports, such as diagrams or pictorial guides, can greatly enhance understanding, especially during sermons or educational sessions. In governance or organizational meetings, provide written agendas and minutes to help them follow discussions. Repetition and summarizing key points can aid comprehension. Also, consider creating written guides for church services and events, explaining what to expect and how to participate. Encourage questions and provide opportunities for them to express themselves in their preferred communication style, whether that’s verbally, in writing, or through technology. Creating a welcoming and understanding environment where their communication style is respected and accommodated is essential.
Communicating with people
with Dyslexia
Dyslexia affects a person's ability to process written communication. For congregants with dyslexia, using dyslexia-friendly fonts in printed church materials and providing audio alternatives for scripture readings can be very helpful. Allowing additional time for processing information in personal interactions creates a more inclusive and comfortable communication environment.
Communication with Non and Minimally Verbal People
Effective communication with non-verbal or minimally verbal individuals requires the use of alternative communication systems. This includes sign language, picture exchange communication systems (PECS), and assistive technology like communication apps. For instance, during church services, incorporating sign language interpreters can make the service more accessible. Picture boards can be used to help individuals express their needs or participate in activities. These communication methods should be integrated into various church activities, from worship services to small group discussions, ensuring everyone can participate and engage. Training for church staff and volunteers in these communication methods can enhance inclusivity.
Active Listening
Active listening as a pastoral skill is essential for effective communication with neurodiverse congregants. It involves fully focusing on the speaker, understanding their message, and responding thoughtfully. Active listening shows respect and builds deeper understanding, which is particularly important in church settings where supportive and empathetic communication is essential.